Deighton Flex Online Shipping FAQ

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
What are the shipping rates and delivery times?

Shipping rates and delivery times vary depending on the destination, package size, and selected shipping option. You can calculate the shipping cost and estimate delivery times during the checkout process on our website.
Can I schedule a pickup or delivery for my packages?

Yes, we offer pickup or delivery services for all packages. Simply schedule a pickup or delivery through our website or contact our customer support team to arrange a convenient pickup/delivery time.
What should I do if my package is lost or damaged?

If your package is lost or damaged during transit, please contact our customer support team immediately. We will initiate an investigation with the shipping carrier and work to resolve the issue as quickly as possible.
How can I track my shipment?

You can track your shipment by entering the tracking number provided to you at the time of booking into our online tracking system. This will provide you with real-time updates on the status and location of your package.